Patient communication · ward efficiency · care quality
Yusr is a patient communication and request management platform — connecting patients to their care team while giving staff the tools to prioritise, track, and resolve every request efficiently.
Browser-based access via QR code — no app, no bedside hardware, no complex installation.
Delayed patient requests, overburdened nurses, and fragmented communication create measurable risks for patient satisfaction, staff wellbeing, and operational efficiency.
Yusr deploys with a QR code on the bedside table and a browser-based dashboard for your team. No hardware to install, no IT project to manage.
The patient scans the QR code on their bedside table and enters a room PIN — access is immediate, private, and tied to that room only. No app, no account, no onboarding.
The patient submits a request in seconds. It appears on the staff dashboard instantly — categorised, prioritised, and ready for the right person to act on.
Every request is tracked from submission to resolution. Status updates reach the patient in real time — no need to call out, no need to wait in uncertainty.
All communication between patient and staff is encrypted with TLS.
Every request reaches the care team the moment it is sent. Status updates flow back to the patient instantly — no refresh, no waiting, no wondering.
Meal times, ward announcements, and request updates reach patients on their phone — even when the browser is closed.
Staff broadcast announcements once — every patient reads them in their own language, automatically.
A live overview of every room on the ward. Incoming requests, patient wellbeing notes, and broadcast announcements — all in one place.
Patients scan a QR code on their bedside table and Yusr opens on their own phone. Nothing to install, nothing to remember.
Every department has its own configuration — request categories, notification rules, and dashboard views adapted to how each ward actually works.
Patients who can communicate easily with their care team report higher satisfaction and lower anxiety during their stay. Yusr gives them that access instantly — through a QR code, on their own phone, in their own language.
Unstructured verbal requests are the biggest source of nurse interruption on a ward. Yusr replaces them with a prioritised, trackable system — giving staff the clarity to act efficiently rather than react constantly.
Yusr goes beyond basic communication. Each department can be configured independently, with tools that give management real visibility into ward operations — from food logistics to live workload monitoring.
Detailed reporting on meal selections across all rooms helps kitchen and logistics teams plan accurately, reduce waste, and respond faster to dietary needs.
A live workload indicator showing the real number of active rooms and open requests per department — so management can see at a glance where pressure is building before it becomes a problem.
Every ward is different. Request categories, notification rules, announcement targets, and dashboard views are all configurable per department — no one-size-fits-all setup.
We work with hospitals of all sizes. Book a demo and we will walk you through a live deployment — from QR code to dashboard — in under 30 minutes.